Risk Management System

Austrian Post operates a comprehensive risk management system which is based on the COSO standard and encompasses all business units and Group companies. The objective is to identify, analyze and evaluate risks at an early stage and to take appropriate measures to support the achievement of corporate goals.

Governance: The Supervisory Board and the Audit Committee monitor the risk management system. The Management Board is responsible for the Group's opportunity and risk profile and is supported by the Risk Committee.

Reporting and monitoring: The Group risk management team reports regularly to the administrative, management and supervisory bodies and supports them in their decision-making.

Objectives and risk policy: The risk policy is geared towards safeguarding the company's existence and sustainably increasing its value. Risks are only taken if the resulting portfolio of opportunities and risks is balanced and they are within the framework of the company's legal conditions and fundamental ethical values.

Risk management process: Austrian Post's risk management process encompasses the identification, assessment, control and monitoring of risks. The process is carried out every six months and includes the support of the corporate divisions and project management teams by the Group risk management team. The results are documented in risk management software.

Austrian Post’s opportunities and risks result from the overall risk environment and from the trends and changes that the company is exposed to or confronted with. We have identified significant opportunities and risks in the following business areas:

  1. Mail Market
  2. Parcel Market
  3. Staff Costs and Structure of Employment Contracts
  4. Logistics and Infrastructure Costs
  5. Key Investments
    1. Aras Kargo (Türkiye)
    2. bank99 (Austria)
    3. CEE/SEE subsidiaries
  6. Financial Instruments
  7. Environmental, Social and Governance (ESG) Risks
  8. Overall Legal/Regulatory Conditions
  9. IT And Other Technical Facilities
  10. Geopolitical and Macroeconomic Risks

Further details about Significant Risks faced by Austrian Post can be found in the current Annual Report.

The company continuously monitors the above described risks and opportunities. In response, appropriate measures are carried out and initiatives launched. A look at the company’s main opportunities and risks shows that, while the issues that Austrian Post is facing are changing and shifting, the company’s opportunities and risks are stable overall. As a result, there is no threat to the company’s survival from today’s perspective.